Email FacebookTwitterMenu burgerClose thin

What Advisors Can Learn From Ultra-Wealthy Clients

Share

Specializing in ultra-high-net-worth wealth management presents a unique opportunity for financial advisors to gain valuable insights from their clients. These individuals, with assets of $30 million or more, often require highly customized financial strategies and services. By studying their investment behaviors and wealth-building approaches, advisors can refine their expertise, improve their service offerings and apply advanced strategies to benefit clients across different wealth levels.

Add new clients and AUM at your desired pace with SmartAsset’s Advisor Marketing Platform. Sign up for a free demo today.

What Advisors Can Learn From the Ultra-Wealthy

Ultra-wealthy clients often approach money with a long-term, strategic mindset that offers valuable lessons for advisors working with clients at any asset level. Rather than focusing on short-term market movements, they prioritize preservation, compounding and resilience across economic cycles. This perspective reinforces the importance of disciplined planning and patience.

Another key takeaway is the emphasis on structure and coordination. Ultra-wealthy clients typically view investments, taxes, estate planning and risk management as interconnected parts of a single strategy. Advisors can apply this holistic thinking to all clients by improving collaboration across planning disciplines and aligning recommendations around clearly defined goals.

Risk management is also handled differently. Instead of trying to avoid risk entirely or chase outsized returns, ultra-wealthy clients focus on understanding and pricing risk appropriately. They diversify intentionally, use liquidity strategically and plan for downside scenarios. This approach can help advisors reframe conversations about volatility and uncertainty with any client.

Finally, ultra-wealthy clients tend to value process over products. They expect clear decision-making frameworks, regular reviews and proactive communication. Advisors who adopt this mindset—emphasizing process, transparency and consistency—can elevate their service model and strengthen trust across their entire client base.

amp

Client Acquisition Simplified: For RIAs

  • Ideal for RIAs looking to scale.
  • Validated referrals to help build your pipeline efficiently.
  • Save time + optimize your close rate with high-touch, pre-built campaigns.
Joe Anderson image

CFP®, CEO

Joe Anderson

Pure Financial Advisors

We have seen a remarkable return on investment and comparatively low client acquisition costs even as we’ve multiplied our spend over the years.

Pure Financial Advisors reports $1B in new AUM from SmartAsset investor referrals.

Target New Clients This Year
Not sure? Learn more about AMP.

Pure Financial Advisors, LLC is an actual SmartAsset client since 2019. Statements are individual experiences reflecting the real-life experiences of those who have used our services. The testimonials are not 100% representative of all of those who use our products and/or services, and we make no admissions of such. Additionally, they have not been paid for their insights. By clicking 'Book Now', you agree that SmartAsset may contact you via email and phone/text about your inquiry, which may involve the use of automated means. You are not required to consent as a condition of purchasing any goods or services. Message/data rates may apply.

Lesson #1: Time Is Just as Valuable as Money

Ultra-wealthy clients may live busy lifestyles that leave no room for a wasted moment. As an advisor, there’s a lesson you can learn from that. Namely, treat every second of your interactions with clients with the greatest care and attention.

That means being prepared, punctual and responsive to your clients’ requests for information or assistance. If you’re meeting with a prospective client for the first time, don’t go into the meeting blind.

Do your research beforehand so that you know who you’re meeting. This will also help you better anticipate any questions they might have. Ideally, client prospects and current clients should walk away from their meetings with you feeling that it was time well spent.

Exceed Client Expectations

Attract HNW clients that fit your firm. Get the all-in-one advisor marketing platform.

Exceed Client Expectations

Lesson #2: You’re Not Just Working With One Person

When you sit down with an affluent client to discuss their finances, they may be the only person in your office. But they’re not the only individual that you’re planning for.  

For instance, your client might have a spouse, children, grandchildren or other loved ones. Those loved ones also have an interest in how that wealth is managed. Or they may be running a Fortune 500 company that employs hundreds of people who would be affected by any succession planning decisions your client makes.

Other parties may not have a direct say in the decisions your client makes, but they may feel the impacts all the same. When working with the ultra-wealthy, it’s important to remember that the big picture may be much bigger than you think. That’s something to account for as you shape their financial plans.

If you’re looking to acquire new clients, you can consider using a lead generation service. SmartAsset’s Advisor Marketing Platform (AMP) offers financial advisors services like client lead generation, automated marketing and more. Learn about SmartAsset AMP today.

Lesson #3: Don’t Assume a Client Has a Plan

A senior couple getting ultra-high net worth wealth management from a financial advisor.

Every so often, a celebrity death makes headlines, but not for the reasons you might think. There have been countless cases of ultra-wealthy celebrities who passed away without an estate plan in place. Which lead to financial chaos for those fighting for a share of their assets.

Whether you work exclusively in ultra-high net worth wealth management or with a mix of clients from different financial backgrounds, don’t let assumptions lead you astray. When in doubt about the status of a client’s estate plan or any other aspect of their financial plan, ask. A simple question can open the door to an important discussion that could help prevent complications later on.

Lesson #4: They Look for Tax Planning Services

For ultra-wealthy individuals, managing taxes is a major part of preserving wealth. UHNW clients frequently use sophisticated tax strategies, including tax-loss harvesting, charitable giving, trust structures and estate planning to minimize their tax liabilities. By maximizing tax efficiency, they ensure that a greater portion of their wealth is passed down to future generations.

Ultra-high-net-worth clients often use trusts and other estate planning tools to manage the transfer of wealth and minimize estate taxes. By setting up trusts, they can ensure that their wealth is distributed according to their wishes while avoiding unnecessary tax burdens.

Advisors can incorporate these strategies into their practice by offering estate planning services that align with their clients’ financial goals. Whether that goal is protecting assets, ensuring business continuity or supporting charitable endeavors, these skills are good to have.

Lesson #5: Philanthropic Giving May Be a Priority

Philanthropy is often a significant component of ultra-high-net-worth clients’ financial plans. Many of these individuals seek to leave a lasting impact through charitable contributions, endowments and foundations. This focus on legacy building reflects their desire to give back to society while also benefiting from tax incentives associated with charitable donations.

Advisors can help clients of all wealth levels incorporate philanthropic strategies into their financial plans. Whether it’s setting up donor-advised funds or creating a family foundation, helping clients align their values with their wealth can provide meaningful financial and emotional rewards. Offering guidance on how to strategically structure charitable giving can also help clients maximize the tax benefits while achieving their philanthropic goals.

Ultra-wealthy clients often prioritize passing down financial knowledge along with wealth to their heirs. Many employ formal family governance structures or family offices to ensure the successful management and transfer of wealth across generations. Advisors can help clients establish a similar approach, offering services that include educating younger family members about wealth management and helping to facilitate intergenerational conversations about money.

What Ultra-High Net Worth Wealth Management Involves

A financial advisor providing wealth management services for ultra-high net worth clients.

The ultra-wealthy have distinct financial needs that require a higher level of expertise from their advisors. While the fundamental goal remains the same —helping clients achieve their financial objectives —managing a substantial fortune introduces complex challenges in areas like tax planning, diversification, and wealth preservation.

For example, an individual with an eight-figure net worth may hold significant assets in offshore accounts or foreign investments. Their advisor must navigate intricate legal and regulatory requirements to ensure compliance while optimizing financial strategies.

Similarly, a billionaire philanthropist may seek guidance on establishing a private foundation for charitable giving that endures beyond their lifetime or structuring a legacy plan to sustain wealth across multiple generations. With an extensive family network, succession planning becomes even more intricate.

In each scenario, a skilled advisor plays a critical role in ensuring wealth is managed strategically, legally, and in alignment with the client’s long-term vision.

Bottom Line

Ultra-wealthy clients offer insights that go far beyond account size. Their focus on long-term thinking, coordinated planning, disciplined risk management and strong processes highlights principles that remind advisors what truly drives sustainable wealth. By applying these lessons across their practice, advisors can improve client outcomes at every level. The strategies that work for the ultra-wealthy often reinforce best practices for serving all clients well.

Tips for Growing Your Advisory Business

  • You may be able to find more of or niche clients with a lead generation service. SmartAsset AMP (Advisor Marketing Platform) is a holistic marketing service financial advisors can use for client lead generation and automated marketing. Sign up for a free demo to explore how SmartAsset AMP can help you expand your practice’s marketing operation. Get started today.
  • Having a professional website can help to catch the eye of wealthy investors who may be searching for an advisor online. If you have yet to develop a site or are interested in revamping an existing site, researching examples of website design for financial advisors from top firms can yield some helpful ideas and inspiration.

Photo credit: ©iStock/kali9, ©iStock/PonyWang, ©iStock/courtneyk